Privacy
Botany Help (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from users (“you”) when you use our services, including visiting our website and uploading plant images for analysis.
1. Information We Collect
a. Information You Provide
- Account Information: When you sign up for an account, we collect personal information such as your name, email address, and any other details you provide during registration.
- Plant Images: We collect and store images you upload of your plants to provide personalized care recommendations.
b. Automatically Collected Information
- Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, device information, and access times.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to understand user activity and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use the plant images you upload to analyze and deliver personalized plant care tips.
- To Improve Services: We may analyze usage data to improve website functionality, identify bugs, and optimize user experience.
- Communication: We may send you updates, plant care tips, or promotional content based on your preferences.
3. How We Share Your Information
We do not sell or rent your personal information. We only share your data in the following situations:
- Service Providers: We may share information with third-party vendors who provide services such as data storage, analysis, and communication. These vendors are obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law or if necessary to protect the rights, safety, and property of Botany Help, its users, or the public.
4. Data Security
We take appropriate measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: You can access and update your personal information by logging into your account.
- Deletion: You may request that we delete your account and any associated data.
- Opt-out: You can unsubscribe from marketing communications by following the opt-out instructions in our emails.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to this Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on our website.
9. Contact Us
If you have any questions feel free to reach out using out support page